Decades of Experience with the Big Insurance Companies Achieve the Maximum Settlement for Losses

Gold Star Adjusters Work for You.

We are your Licensed Advocate to level the playing field when handling claims with the big insurance companies

We Only Work for YOU!

We have the training, experience and know-how to recover the maximum for your claim, and we educate you in the process. With Gold Star, you get more. More knowledge, more power, more understanding, more control, more results, more of what you deserve from your insurance claim (insurance company lobbyists have made sure that Florida law prohibits us from saying you will get more money, but try us and see. If you don’t get more money, we don’t get paid!).

Don’t just take our word for it. Check our results and review some testimonials. Then call! Like the rest of our clients, you’ll be very glad you did.

Mark Goldwich, Owner

FL License A099530
Cell: 904-406-7232

Mark Goldwich is a dedicated insurance professional, putting his years of knowledge and expertise to work for you! Mark is available to speak to your civic, professional, condo or homewner associations, employee group, or other Jacksonville area groups at NO charge.

Bachelor of Science degree in Insurance
Licensed insurance adjuster in Florida since 1987
Over 17 years handling Property & Casualty claims for one of the largest insurers of homes and businesses in Florida and the country (chances are, you or one of your “neighbors” are insured with them) as a Claim Representative, Senior Claim Representative, Claim Specialist, Reinspector, Supervisor, Superintendent, Team Manager, and Catastrophe Team Manager
Member – American Association of Public Insurance Adjusters Member
Florida Association of Public Insurance Adjusters Member
Florida Wind Network Member
JAX Chamber Member, and Mandarin Council 2009 Small Business Leader

Peter LaFramboise

FL License W123827
SC License 728032
OH License 1017879

Over 6 years experience as an exterior restoration contractor responsible for sales, installation, and quality control.
Over 6 years experience as a residential and commercial construction site superintendent.
Over 3 years experience as a residential and commercial framing and roofing installer.
Member – Florida Association of Public Insurance Adjusters.

Brian Fitzgerald Ragin

FL License W234719
Cell: 904-200-5446

Brian is a Jacksonville native. In 1988 He began his career processing claims with BCBS of Florida. He transitioned to a more exciting career as a firefighter with the Jacksonville Fire Rescue Dept in 1991. He worked with the JFRD for 25 years, retiring as a Captain. Being an emergency responder, Brian has seen up close the devastation that can come with fire, water damage, wind storms, structural collapse and hurricanes.

Experienced in residential structural rehab
Background in fire investigation, hazardous materials and aircraft structural damage

Tara “Yvette” Forrest

FL License W529947
GA License 3286204

Cell: 904-588-8153

A native of Virginia, Yvette has called North Florida home since 2005
Having been best friends with her husband since grade school, she grew up in his family’s construction business and was a partner in a construction company for many years
Established relationships and decades long exposure to the construction industry provides a firm foundation for Yvette as a Public Adjuster
Owned and operated two small businesses before taking a position with the Florida Department of Health as Administrator of Bureau of Radiation Control, where she was responsible for the statewide radiation regulatory program, participated in numerous FEMA and Nuclear Regulatory Commission programs and training, and was often called upon to represent Florida as a speaker and presenter at conferences across the country
Elected 2012 Jacksonville Chamber of Commerce Mandarin Council Small Business Leader of the Year, and served on Mandarin Council board as a Board Member and Vice President

Dennis C. Green

FL License W426835

Cell: 904-759-1806

US Army veteran
Over 25 years of experience as a business owner
Specialized in construction estimating, project management, quality control, and design/build
Expertise includes multi-million-dollar private residences, commercial construction
Construction projects for federal agencies and municipalities worldwide
Made a career change several years ago into the insurance industry and has never looked back

Steven Michael Chavoustie

FL License A29505

BA degree in Psychology from the University of Florida, 1990
involved in the PEO (Professional Employer Organization) industry for nearly 3 decades
licensed Life agent in Florida since 2013
licensed Public Adjuster since 2019
fundraising volunteer with The BairFind Foundation to find missing children

Zachary Steven Goldwich

FL License W725445

Cell: 904-947-0315

Zach is a Jacksonville, FL native.
Graduate of Mandarin Senior High School.
One of the youngest Public Adjusters to ever be licensed in Florida.
Xactimate Level I Certified.
When not handling claims, Zach plays roller hockey for Citrus Kings Hockey.

Krista Norton

FL License W854331

Cell: 904-210-3505

A Jacksonville, Florida native, Krista is Gold Star’s Office Manager, a licensed Public Adjuster, a licensed Realtor, a Notary Public, and a property manager
Savvy and highly driven administrative professional with multi-industry experience
Krista has extensive experience in real estate, human resources management, office management, property management, research and investigations, invoicing services, record- and file-keeping, stakeholder relations, inventory control, strategic planning, and bookkeeping
Proven track record of providing structure and support to meet key organizational goals while promoting greater alignment and collaboration

Daniel Howard Baker

FL License W340958

BA in Broadcast Journalism Texas State 1999
Resided in Jacksonville since 2009
Level II Xactimate Certified
Licensed Adjuster in Florida since 2017
Hobbies include: Golf, Stand-Up Comedy

Johnny Ray Long

FL License W806932

Cell: 360-929-4235

Born and raised in Dallas, TX
Graduated from Mesquite High School in 1999
Served 23 years of active duty in the U.S. Navy; recently retired
Currently lives in Middleburg, FL, with his wife and three of their five children
Enjoys spending time with family and exploring local eateries in Jacksonville
Runs a youth roller hockey league in Mandarin, FL and a travel team competing across Florida and Georgia
Founded a nonprofit to help underprivileged kids learn and play roller hockey
HAAG Certified Inspector

Kevin Hardy O’Steen

FL License P184628

Cell: 904-629-6737

Jacksonville, Florida native with over 15 years of claim handling experience
Extensive background in construction management and property restoration
Known for impressive work ethic, persistence, and leadership in the industry
Holds Xactimate Level II Certification and AIC Designation
Enjoys fishing in the Mayport area with his teenage son and dogs when not working

Dominick Michael Geraghty III

FL License G145047

Cell: 772-285-0155

Palm City, Florida native
Licensed 3-20 Public Adjuster
Studied Business Management at Florida Atlantic University
Background in customer service management and team leadership

Irene Villa

FL License W207936

Cell: 772-285-4515

Graduate of the University of Notre Dame
Bachelor of Arts Degree in Psychology
Licensed 2-20 Insurance Agent since 2017
Licensed 3-20 Public Adjuster since 2018
Bilingual in Spanish/English with Cuban heritage
Xactimate Level I Certified
Senior Professional Public Adjuster

Ashley Arnold,
Fl License W095048

Cell: 904-365-1243

A native of South Carolina, Ashley has called Jacksonville, Florida home since 1998
Brings a background in real estate and office management
Became part of the Gold Star Adjusters team in 2010, supporting Mark Goldwich and his team as his Executive Assistant
Completed her apprenticeship in 2013 and became a licensed public adjuster in 2014
When she’s not handling insurance claims, Ashley enjoys time with her family and pets, relaxing at the beach, diving into a good book, or unwinding with a great movie

Latrial Christina Hardwick,
FL Lic. # W887731