About Gold Star Adjusters®

Why You Need Gold Star Adjusters®

When disaster strikes, people try to handle the claim themselves. Or worse, they leave the claim handling up to the insurance company, hoping they will be treated fairly and get paid what they are entitled to under the policy. Especially at a time when insurance company resources are critically overtaxed, you have better odds of winning in Vegas than getting a good adjuster.

Think of it this way ... you turn over your taxes to a professional for a $2,000 refund, so why would you attempt to handle a $15,000, $50,000, or $100,000+ insurance claim yourself?

Unless you are experienced and trained in insurance claims, handling your own major loss would be like defending yourself in court, or performing your own root canal!! That's where we come in. We know insurance. More importantly, we know insurance claims.

Click here for video explaining how we help our clients!

We are Florida insurance adjustment experts, and we will work only for you. We prepare, submit and negotiate the claim on your behalf, and only with your best interests in mind. We are able to explain the process, and inform you of your options every step of the way. Having decades of experience with the largest insurance companies in the country, we know what it takes to present a claim, and achieve the maximum settlement for your loss.

Insurance policies are confusing, and company adjusters are only human.

They have varying degrees of experience, knowledge and ability, they are under great pressure from insurance companies and other policyholders, and have huge time constraints. The bottom line - they make mistakes - mistakes which could cost you a lot of money. You need Gold Star on your side!

We only work for YOU!

We have the training, experience and know-how to recover the maximum for your claim, and we educate you in the process. With Gold Star, you get more. More knowledge, more power, more understanding, more control, more results, more of what you deserve from your insurance claim (insurance company lobbyists have made sure that Florida law prohibits us from saying you will get more money, but try us and see. If you don't get more money, we don't get paid!).

Don't just take our word for it. Check our results and review some testimonials. Then call! Like the rest of our clients, you'll be very glad you did.

Mark Goldwich, Owner
FL Lic. # A099530
904.406.7232

Mark Goldwich is a dedicated insurance professional, putting his years of knowledge and expertise to work for you! Mark is available to speak to your civic, professional, condo or homewner associations, employee group, or other Jacksonville area groups at NO charge.

Bachelor of Science degree in Insurance
Licensed insurance adjuster in Florida since 1987
Over 17 years handling Property & Casualty claims for one of the largest insurers of homes and businesses in Florida and the country (chances are, you or one of your "neighbors" are insured with them) as a Claim Representative, Senior Claim Representative, Claim Specialist, Reinspector, Supervisor, Superintendent, Team Manager, and Catastrophe Team Manager
Member - American Association of Public Insurance Adjusters Member
Florida Association of Public Insurance Adjusters Member
Florida Wind Network Member
JAX Chamber Member, and Mandarin Council 2009 Small Business Leader

Additonal Agents

State License Number

Peter LaFramboise

FL Lic. #	W123827
SC Lic. #	728032
OH Lic #	1017879

Over 6 years experience as an exterior restoration contractor responsible for sales, installation, and quality control.
Over 6 years experience as a residential and commercial construction site superintendent.
Over 3 years experience as a residential and commercial framing and roofing installer.

Member of the Florida Association of Public Insurance Adjusters, Jacksonville Chamber of Commerce, Clay and County Chamber of Commerce.

Ashley Arnold

FL Lic. # W095048

Ashley is a hard working mother of two. Originally from Columbia, South Carolina, Ashley has been a Florida resident since 1995. She is devoted to providing great customer service and has enjoyed working for Gold Star Adjusters.

Florida Public Notary since 2008
Executive Assistant at Gold Star since 2010
Licensed Florida Department of Financial Services since 2013
10+ years of office management experience in insurance, real estate and customers service
Member - Florida Association of Public Insurance Adjusters

Douglas Wheeler

FL Lic. #W056832

Doug is a native of Jacksonville, and Orange Park.
Member and contributor of Florida Association of Public Insurance Adjusters (FAPIA).
Served on the FAPIA's Unlicensed Practice of Public Adjusting (UPPA) Committee.

Martin "Marty" Thomas Barrett

Lic. # P103235, Palm Coast, FL, 954.695.9023

Brian Fitzgerald Ragin

Lic. # W234719, Jacksonville, FL, 904.200.5446

Brian is a Jacksonville native. In 1988 He began his career processing claims with BCBS of Florida. He transitioned to a more exciting career as a firefighter with the Jacksonville Fire Rescue Dept in 1991. He worked with the JFRD for 25 years, retiring as a Captain. Being an emergency responder, Brian has seen up close the devastation that can come with fire, water damage, wind storms, structural collapse and hurricanes.

• Experienced in residential structural rehab
• Background in fire investigation, hazardous materials and aircraft structural damage

Trent Dexter Joines

Georgia Lic. # 2992095 Suwanee, Georgia 770.797.5484

Honorably discharged as Provost Marshal Investigator, U.S. Army CID
Business and English Major, Texas State University (formerly SWTSU)
Business Law, University of Texas
Owned and operated general contracting company for 22 years
Over 12 years of experience estimating with Xactimate
Wrote and published “What You Absolutely Need To Know Before Remodeling Your Home,” http://www.amazon.com/dp/b00kp1umkw

Wilmer "Kent" Marshall

Florida License P135456, Georgia License # 2820696

Licensed Public Adjuster in FL since 2008
Licensed Public Adjuster in GA since 2011
Licensed Florida General Contractor for 37 years
Licensed Florida Roofing Contractor for 24 years

Shirley Maldonado

Public Adjuster

MBA in Management
Licensed Life, Health and Annuity Insurance Agent
Experienced in claims customer service, escalation, litigation, sinkhole, burglary, lighting, and theft claims
Shirley is also bilingual, so she can help people and educate insureds about how insurance works - in TWO languages

FL Lic. # P048670

Cedrick Franklin Jones

Public Adjuster

FL Lic. # W461931

Scott Hutton

Public Adjuster Apprentice

FL Lic. # W461931.

Marilyn Singleton MBA/ACC

Office Manager

Bachelor of Science in Business with a concentration in Management
Master of Business Administration with a concentration in Accounting
Fifteen plus years of progressive Human Resources experience including Human Capital
Management strategy and implementation for compensation, benefits, recruiting, contract management, and project management.